Shipping & Returns Policy

Shipping Policy

• Order Processing: All orders are processed within 1–3 business days (excluding weekends and holidays).
• Delivery Time: Standard delivery takes 5–7 business days from the date of dispatch.
• Shipping Charges: Calculated at checkout.
• Order Tracking: A confirmation email with tracking details will be sent after dispatch.

Return & Exchange Policy

• Eligibility: Products may be returned within 7 days of receipt if unused and in original packaging.
• Exclusions: Perishable goods, customized products, or sale items are not eligible.
• Procedure:
  1. Contact us at support@bgs.com.
  2. Ship the product to the return address provided.
  3. Refund or replacement will be processed after inspection.

Refund Policy

Approved refunds will be credited back to the original payment method within 5–7 business days. Banks or providers may take longer to reflect the amount.

Damaged or Incorrect Items